Pricing and Payments
Can I get a Statement of Delivery? (Delivery Note, Statement of Completion)
AJE is happy to now offer Statement of Delivery documents straight from your account. Once your order is completed, a download link will appear in your account. The link will be in the My Invoices tab. First, find the invoice for your order. Then, ...
How do I pay with a Purchase Order?
If you would like to purchase our services with a Purchase Order, first you will need to create an account on our website. Then, you will need to create an invoice in your account. We cannot accept any payment without the corresponding registered ...
How do I use my Credits and my PrePay Account?
Using your AJE PrePay Account AJE PrePay was designed for researchers who need to pay in advance for our services. PrePay credits can be purchased directly from your account with a credit card, PayPal, UnionPay, Alipay or WeChat Pay. If you need to ...
What are Courtesy Credits and Referral Rewards Credits?
Courtesy Credits are offered after service failures or as a thank you for using AJE services. Referral Rewards credits are given for referring a friend or colleague to AJE. Both Courtesy and Referral Rewards credits will expire after 1 year and ...
Why can't I download my completed order?
Unpaid orders are not available to download. If you have selected bank transfer as your payment method and would like to access your file before we receive the payment, you have 2 options. 1. Log into your AJE account and click on the "Pay Now" ...
What payment options are available?
For all customers, we offer the following payment options: Credit cards (Visa, Mastercard, Discover, Diners Club, and American Express). Note that American Express and Diners Club can only be used for payments in U.S. dollars. PayPal Bank transfer ...
Can my institution pay for my service?
Payment by bank transfer When you submit your order, please choose bank transfer as your payment method and enter any details required by your institution (such as VAT or purchase order number). You will be able to download an invoice from your ...
What credit cards do you accept?
We accept Visa, Mastercard, Discover, Diner’s Club, American Express and UnionPay. However, American Express can only be used for payments made in U.S. dollars. If you have trouble using your card, you may need to contact your credit card company to ...
Can I pay in advance?
You may pay in advance for future orders by depositing funds in AJE PrePay. The minimum purchase amount is $100. Prepayments will never expire and can be made with a credit card, PayPal account, Alipay, or boleto. Please contact us if you need to add ...
Which currencies do you accept?
* USD $ * EUR € * GBP £ * JPY ¥ * RMB ¥ * BRL R$ While you will have the option to choose a currency when you pay, all of your invoices will be displayed in the currency you select when you create an account. Please create a new account if you wish ...