How do I use my Credits and my PrePay Account?
Using your AJE PrePay Account
AJE PrePay was designed for researchers who need to pay in advance for our services. PrePay credits can be purchased directly from your account with a credit card, PayPal, UnionPay, Alipay or WeChat Pay. If you need to purchase PrePay credits with a bank transfer, please use this form to request an invoice.
PrePay credits do not expire, and you can choose to use them on any future order. The minimum amount of PrePay credits you can purchase at one time is $100.
Your PrePay credit balance is displayed under the AJE PrePay tab in your account.
Using Referral Rewards and Courtesy Credits
If you have any other credits in your account, such as Referral Rewards or courtesy credits, you can see them on your AJE Prepay page. These credits expire a year after they are issued. To help you use your credits before they expire, we will automatically apply them to your order. Please uncheck the box next to your credit balance if you prefer to save your credits and use a different payment method.
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What are Courtesy Credits and Referral Rewards Credits?
Courtesy Credits are offered after service failures or as a thank you for using AJE services. Referral Rewards credits are given for referring a friend or colleague to AJE. Both Courtesy and Referral Rewards credits will expire after 1 year and ...
How do I pay with a Purchase Order?
If you would like to purchase our services with a Purchase Order, first you will need to create an account on our website. Then, you will need to create an invoice in your account. We cannot accept any payment without the corresponding registered ...
Can I pay in advance?
You may pay in advance for future orders by depositing funds in AJE PrePay. The minimum purchase amount is $100. Prepayments will never expire and can be made with a credit card, PayPal account, Alipay, or boleto. Please contact us if you need to add ...
My organization has paid you by China domestic bank transfer, but why does my account still show as unpaid?
Please see the detailed answer in Chinese .
Which currencies do you accept?
* USD $ * EUR € * GBP £ * JPY ¥ * RMB ¥ * BRL R$ While you will have the option to choose a currency when you pay, all of your invoices will be displayed in the currency you select when you create an account. Please create a new account if you wish ...