How do I collect on the AJE guarantee?
What do I do if the table that AJE formatted is not formatted correctly?
If you have ordered our Table Formatting service and have received a negative comment about the formatting of the table(s) that we returned to you, please contact us and send the following files: The table files that the journal reviewed The journal ...
What do I do if a reviewer or journal editor comments on the English in my paper?
If you have ordered Standard Editing, Premium Editing, Standard Translation, or Premium Translation and have received a negative comment about the English in the paper that we returned to you, contact us and send the following files: The file that ...
What do I do if the paper AJE formatted is not formatted correctly?
If you have ordered Manuscript Formatting and have received a negative comment about the formatting in the paper that we returned to you, contact us and send the following files: The paper that the journal reviewed The journal editor's or reviewers' ...
What is your guarantee?
If you are not satisfied with your completed order, please contact us, and we will work with you until you are satisfied. When you contact us, please provide several specific details about what is unsatisfactory. We guarantee that a paper that we ...