You can now find your orders under the My Orders tab, your account profile and invoices under the My Account tab, information regarding your AJE PrePay, Credits, Promotional Discounts, AJE Rewards, and Referral Rewards under Discounts and Credits, and access to our digital tools (Grammar Check and Digital Editing) under AJE Digital Tools.
If you need assistance locating information in your account, please contact us.
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How do I reset my password?
You have four options when you create an account: use your Google login, use your LinkedIn login, your ORCID, or fill out a form to create your AJE account. You will need to login using the same method you used to create your account: Google Login If ...
Joining the AJE Rewards loyalty program
You will be automatically enrolled in the AJE Rewards program when you register an AJE account. The following loyalty rewards will automatically apply upon checkout. Welcome (1-18,000 points): no persistent discount Premier (18,001-54,000 points): 5% ...
How can I ensure that I receive emails from AJE?
If you are not receiving AJE emails, such as those we send when your order has been completed, your email provider may be sending them to your SPAM folder. To ensure that you receive our emails in your inbox, please add support@aje.com to your ...
How do I order your services?
Thank you for your interest in our service. To purchase our services you will need to follow the steps below: 1. Log in to your account or create an account here: http://www.aje.com/register 2. Click on "submit a manuscript" if this is your first ...
What happens if I enter the wrong word count?
Our staff members will verify each paper’s word count before it is assigned to an editor. If we find that your file’s word count is over the word range that you selected, then we will e-mail you with further instructions. Usually, your paper will not ...