My organization has paid you by China domestic bank transfer, but why does my account still show as unpaid?
Please see the detailed answer in Chinese .
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How do I use my Credits and my PrePay Account?
Using your AJE PrePay Account AJE PrePay was designed for researchers who need to pay in advance for our services. PrePay credits can be purchased directly from your account with a credit card, PayPal, UnionPay, Alipay or WeChat Pay. If you need to ...
I received my Fapiao but my organization also paid you; can you refund my original payment?
Please see the detailed answer in Chinese.
Why can't I download my completed order?
Unpaid orders are not available to download. If you have selected bank transfer as your payment method and would like to access your file before we receive the payment, you have 2 options. 1. Log into your AJE account and click on the "Pay Now" ...
Can my institution pay for my service?
Payment by bank transfer When you submit your order, please choose bank transfer as your payment method and enter any details required by your institution (such as VAT or purchase order number). You will be able to download an invoice from your ...
Can I pay in advance?
You may pay in advance for future orders by depositing funds in AJE PrePay. The minimum purchase amount is $100. Prepayments will never expire and can be made with a credit card, PayPal account, Alipay, or boleto. Please contact us if you need to add ...