I received my Fapiao but my organization also paid you; can you refund my original payment?

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• What payment options are available?

  For all customers, we offer the following payment options: Credit cards (Visa, Mastercard, Discover, Diners Club, and American Express). Note that American Express and Diners Club can only be used for payments in U.S. dollars. PayPal Bank transfer ...

• My organization has paid you by China domestic bank transfer, but why does my account still show as unpaid?

  Please see the detailed answer in Chinese .

• Why can't I download my completed order?

  Unpaid orders are not available to download. If you have selected bank transfer as your payment method and would like to access your file before we receive the payment, you have 2 options. 1. Log into your AJE account and click on the "Pay Now" ...

• I haven't gotten my Fapiao. Can I change my Fapiao information?

  Please see the detailed answer in Chinese .

• When and how do I get my Fapiao?

  Please see the detailed answer in Chinese .