I received my Fapiao but my organization also paid you; can you refund my original payment?

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• What payment options are available?

  For all customers, we offer the following payment options: Credit cards (Visa, Mastercard, Discover, Diners Club, and American Express). Note that American Express and Diners Club can only be used for payments in U.S. dollars. PayPal Bank transfer ...

• My organization has paid you by China domestic bank transfer, but why does my account still show as unpaid?

  Please see the detailed answer in Chinese .

• Why can't I download my completed order?

  Unpaid orders are not available to download. If you have selected bank transfer as your payment method and would like to access your file before we receive the payment, you have 2 options. 1. Log into your AJE account and click on the "Pay Now" ...

• Can my institution pay for my service?

  Payment by bank transfer When you submit your order, please choose bank transfer as your payment method and enter any details required by your institution (such as VAT or purchase order number). You will be able to download an invoice from your ...

• I haven't gotten my Fapiao. Can I change my Fapiao information?

  Please see the detailed answer in Chinese .